Returns & Exchanges
At Pacific Boarder, we want to ensure you are completely satisfied with your gear. If your purchase doesn't meet your expectations, you can return or exchange unused items within 30 days of the original purchase date.
Verify Eligibility
Ensure your items are in original, unworn condition with all tags attached and original packaging intact for a full refund.
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to return and receive a return authorization.
Pack and Ship
Securely package your gear and attach the provided shipping label to the outside of the box before dropping it off at any authorized carrier location.
Receive Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing